Privacy Policy

Onsite Septic Solutions respects your privacy and is committed to protecting the personal information you provide when using this website or communicating with our team.

This Privacy Policy explains how we may collect, use, disclose, and protect personal information through our website and related communications.

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Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a quote request or contact form
• Contact us by phone or email
• Request information about our services or materials
• Communicate with us regarding a project or service inquiry

This information may include your name, phone number, email address, project location, service interests, project details, and any other information you choose to provide.

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Website Usage Information

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, or similar technologies. This may include information such as:

• Browser type
• Device type
• Internet Protocol address
• Pages visited
• Referring website
• Approximate location
• Time spent on the website
• Other general website usage information

This information helps us understand how visitors use our website and identify opportunities to improve its performance and usability.

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How We Use Your Information

Personal information collected through this website may be used to:

• Respond to inquiries and quote requests
• Communicate regarding requested services
• Evaluate potential septic, excavation, or material requirements
• Provide customer service and project-related information
• Improve our website, services, and customer experience
• Maintain appropriate business records
• Meet legal, regulatory, or administrative requirements

We only use personal information for the purposes for which it was collected or for other purposes permitted by law.

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Cookies and Analytics

Our website may use cookies and third-party analytics services, including Google Analytics, to understand website traffic and visitor behaviour.

Cookies are small files stored on your device that can help improve website functionality and provide general usage information. You may adjust your browser settings to block or delete cookies, although certain website features may not function as intended.

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Third-Party Services

Our website may use third-party services or integrations, including Google Analytics, Google Reviews, Instagram, mapping services, and other website technologies.

These providers may collect information in accordance with their own privacy policies. Onsite Septic Solutions does not control the privacy practices of third-party websites or services.

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Sharing of Personal Information

We do not sell or rent personal information.

Personal information may be shared with service providers, contractors, professional advisors, or technology providers when reasonably necessary to operate our business, provide requested services, maintain the website, or comply with legal obligations.

We may also disclose information where required or permitted by law.

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Protecting Your Information

We take reasonable administrative and technical measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted through the Internet.

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Retention of Information

Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected and to meet applicable legal, accounting, and business requirements.

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Your Privacy Rights

You may contact us to request access to, or correction of, personal information that we hold about you, subject to applicable legal restrictions.

You may also contact us with questions or concerns regarding how your personal information is collected or handled.

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External Links

Our website may contain links to third-party websites or social media platforms. Onsite Septic Solutions is not responsible for the privacy practices, content, or security of external websites.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technologies, or legal requirements. Updated versions will be posted on this website.

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Contact Us

If you have questions about this Privacy Policy or the handling of your personal information, please contact:

Onsite Septic Solutions
241 Concession 4 West
Tiny, Ontario L0L 2T0
Phone: 705.322.0066
Email: info@onsiteseptic.com

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Last Updated: August 20, 2026