Accessibility

Onsite Septic Solutions is committed to providing an accessible and inclusive experience for our customers, website visitors, and members of the community.

We recognize the importance of identifying, preventing, and removing barriers for people with disabilities and strive to provide our services and information in a manner that respects dignity, independence, integration, and equal opportunity.

---

Website Accessibility

We aim to make our website accessible to the widest possible audience and consider accessibility when developing, maintaining, and updating website content and functionality.

Our accessibility efforts may include:

• Using clear and logical page structures
• Providing appropriate heading hierarchies
• Supporting keyboard navigation where applicable
• Using descriptive links and buttons
• Providing alternative text for meaningful images where appropriate
• Maintaining suitable colour contrast and readable text
• Supporting commonly used assistive technologies
• Designing forms and interactive elements with accessibility in mind

We will continue to review and improve the accessibility of our website as technologies, standards, and best practices evolve.

---

Accessible Customer Service

Onsite Septic Solutions is committed to communicating with people with disabilities in ways that take their individual needs into account.

Where possible, we will work with customers to provide information or communication in an accessible format or through an appropriate communication method.

---

Assistive Devices and Support Persons

Individuals who use assistive devices are welcome to use them when accessing our services where it is safe and practical to do so.

Customers who require the assistance of a support person are welcome to have that individual accompany them when interacting with Onsite Septic Solutions.

---

Service Animals

Service animals are permitted in areas accessible to the public where allowed by law and where their presence does not create a health or safety concern.

---

Temporary Disruptions

If an accessibility-related service or facility becomes temporarily unavailable, we will make reasonable efforts to communicate the disruption and provide information about alternative arrangements where practical.

---

Feedback and Accessibility Requests

We welcome feedback regarding the accessibility of our website and services.

If you encounter an accessibility barrier, require information in an alternative format, or need assistance accessing information or services, please contact us. We will make reasonable efforts to respond to accessibility requests in a timely manner.

---

Contact Us

Accessibility questions, requests, or feedback can be directed to:

Onsite Septic Solutions
241 Concession 4 West
Tiny, Ontario L0L 2T0
Phone: 705.322.0066
Email: info@onsiteseptic.com

---

Last Updated: August 20, 2026